The conversation designer's handbook — or how to design chatbots, Google Home actions and Alexa skills that work | by Tom Hewitson | labworks.io | Medium
The art of conversation in the age of bots | Inside Design Blog
How We Brought A Chatbot To Life: Best Practice Guide.
Full E-book Designing Bots: Creating Conversational Experiences For Free - video dailymotion
How to design a bot in 2020 | UX Writing Hub | Writer in Tech podcast
How To Start Designing Chatbots If You Have No Experience | by Hillary Black | Chatbots Magazine